We send out confirmation emails after orders are received, shipped, and delivered. Please check one of these emails for tracking information. If you cannot find them, make sure to check your spam folder, as well as the inbox for any other email addresses you may have entered at checkout. If you are still running into issues, please reach out to us using the form below.

Sort of... We have an affiliate program that you can sign up for here!

We'll set you up with a unique affiliate link and coupon code (for 10% off) to give out to friends and followers. Every time someone uses your link or your code to make a purchase on our site, we'll pay you commission!

If you are a TikTok Shop creator, we also offer an affiliate program through TikTok Shop where you can promote the Pockyt-Tin directly within TikTok and earn massive commissions. If you are already a TikTok Shop Affiliate, you can sign up for our plan by visiting our product page here. If you are not already a TikTok Shop Affiliate, you can learn more about the program and sign up here. After signing up, be sure to visit our product page to start promoting the Pockyt-Tin.

Let us know if you have any questions by reaching out in the form below.

We are currently only shipping to the United States. We are working on expanding elsewhere as soon as possible.

If the payment was declined at checkout and you did not receive a confirmation email from us, then your order did not go through. Don't worry, it is normal for the charge to show up in your account as pending even if it didn't successfully go through. Please wait a couple hours then check back again and the charge should be lifted. 

We recommend you double check the information you provided at checkout and try to place the order again. Let us know using the form below if you have any questions or issues and we will take care of you.